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Client Success Manager

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Are you currently based in the Netherlands? *

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This role follows a hybrid working model. For a full-time schedule, we expect a minimum of 3 days per week working from our Rotterdam office. Are you comfortable with this arrangement? *

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What is your current work authorization status in the Netherlands? *

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What is your expected availability/notice period? *

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What is your gross monthly salary expectation (excluding 8% holiday allowance) based on a full-time 40-hour work week? *

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Tell us about a client or partnership you have managed from the moment the deal was signed through to successful delivery. Please describe the situation, your role, what you personally did to make the partnership successful, and the outcome. *

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Tell us about a time when something went wrong with a client or partnership you were responsible for. What happened, how did you handle it, how did you communicate with the client, and what was the outcome? *

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Tell us about a time you identified an opportunity to strengthen or grow an existing client relationship. What did you notice, what did you do, and what was the outcome? *

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You take over a newly signed sponsorship. The contract is signed, the event is six months away, and you have never spoken to the sponsor before. What do you focus on first? *

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A sponsor tells you that they are unhappy because several agreed deliverables are not progressing as expected. The event is six weeks away. What do you do? *

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Please upload your resume. *

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